Cancellation & Refund Policy

1.Refund discounts and cut-off dates: 

If you wish to cancel you race entry please submit your cancellation and refund request to big5@oysterfestival.co.za

Refund discounts will apply as per the below:

  • Up to midnight on 12 June 2017 – 50% refund of total event cost
  • From 12 – 20 June 2017 – 25% refund on total event cost
  • 20 June no refunds will be applicable

2. Substitutions cut off dates and fees 

To transfer your entry to someone else, please submit your request to big5@oysterfestival.co.za Please note that by making changes we will try our best to accommodate any new clothing sizes, but cannot promise.

Fee structure:

  • Substitutions till 2 June 2017 – an additional cost of 15% of the total event cost is applicable
  • Substitutions after 2 June 2017 – an additional cost of 50% of the total event cost is applicable
  • No substitutions will be allowed after the 12 June 2017

3. Late entries

Late entries will be allowed from 12 – 26 June 2017, any late entries that are submitted are subject to an additional fee of 50% on top of the standard entry fee.

No late entries will be accepted after 26 June 2017.

No deferments are offered for this event.

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